[RANT] customer service follow up emails

[gotonudecom]

I always reply to those emails, if you don;t spend a few minutes giving a company your feed back then you ave no right to complain when they goof up or have some silly features.

best answer!

[Brian]

It shows they care about their company, so i support them and reply.

[born2bewild]

Just how I see it and that is why I respond to those emails.

It shows they care about their company, so i support them and reply.

[vblogger]

Every host I have been with does this, it is a normal part of service to show they care about the client and to learn form their service, it is good for the company and clients.

[Emil]

lately my bank, credit card companies are all sending me emails to rate their service. I ignore them and they resend another email saying we did not hear back can you rate our service hey leave me alone I have better things to do.


GRRRRRRRRR

It must be tied in with giving bonuses to employees who make the company look good with paying customers.

[HarryXxX]

No one forces you to reply, it's up to you. In my case I most often do reply f the service was bad.

[Toons-man]

Next time you are not happy with tech support you have only yourself to blame if you do not reply to the courtesy feed back rating emails.

[DeSexGuide]

Next time you are not happy with tech support you have only yourself to blame if you do not reply to the courtesy feed back rating emails.

Best answer

[trafficseller]

I never send them to my buyers and sellers. I talk to my contacts nearly daily.

[snooper]

Why do I have to teach a company how to run their business, that is there problem.

[Boner]

The best is when they send the follow up email asking how they did and they never addressed the original question you opened the ticket for. I had one where I wanted to say , just pay my money and then ask how I would rate the support.

[Romie]

Hosts take this more seriously than sponsor programs.

[BrentG]

Of course it's a very competitive business and they have overhead so they need that next client to register. Good for hosts.

Hosts take this more seriously than sponsor programs.