[RANT] customer service follow up emails

[CanadianChick]

lately my bank, credit card companies are all sending me emails to rate their service. I ignore them and they resend another email saying we did not hear back can you rate our service hey leave me alone I have better things to do.


GRRRRRRRRR

[bill]

rate their service a zero

[TheButcher]

I always reply to those emails, if you don;t spend a few minutes giving a company your feed back then you ave no right to complain when they goof up or have some silly features.

[Jessup]

I never bother with them.

[JPDomains]

You can reply to them or delete the email, no stress.

[jlinkz]

It makes the company know how their employees did the task, so yes it is good to reply back and tell the truth.

[Wm2man]

I click delete and not waste time over them

[BHT]

I click delete and not waste time over them

Same thing I always do.

[jag]

It shows they care about their quality of service so i respond most of the time

[CamLuCy]

I only reply if they were bad or did a thing incorrectly for me. If I am happy with their service I let it slide.

[smokinhot]

Every little bit helps improve service, do your part.

[brt22]

A few minutes of your time can make a change, why not let them know how they did.

[CTE]

A few minutes of your time can make a change, why not let them know how they did.

My way of looking at this

[CDSally]

It makes the company know how their employees did the task, so yes it is good to reply back and tell the truth.

And it makes me feel good telling the owners/managers of the company that their employee was professional with his or her job.

[killah]

With out adding your 2 cents ou have no cause to complain if they provide you with less than acceptable service when you need them again.