[BUSINESS] do hosts monitor the servers

[BarbaraCum]

My hard drive failed and it took 2 hour after I opened a ticket for my host to fix it. Do hosts even know when a managed server has hardware issues or do they expect us to open a ticket?

[Sandman]

Depends on the webhost everyone has different monitoring solutions.

2 hours to replace a hard drive is not bad.

[24alex]

would this have happened if you were using cloud?

[monsta]

If it is a managed server the host has to be responsible and watch for downtimes.

[LuKenGas]

Not seen any I have used proactively do shit until I have had to open a ticket tell them my server was down.

[jag]

My hard drive failed and it took 2 hour after I opened a ticket for my host to fix it. Do hosts even know when a managed server has hardware issues or do they expect us to open a ticket?

I doubt 99% of them ever do

[Cumslut]

Mine for sure does not know when my server is acting up I am the one emailing them to say the sites are not loading

[tacnet]

I guess it depends on how big a customer you are for them.

We get a pretty good proactive service from our hosts but then we do have quite a few servers with them.

[pussylover]

I guess it depends on how big a customer you are for them.

Same in everything else in life the more you pay the more service you get

[Gefreksiy]

Here is the scoop,you pay you get, you want to spend $10 a month on hosting you ain't getting shit.

[TheButcher]

Here is the scoop,you pay you get, you want to spend $10 a month on hosting you ain't getting shit.

Amen

[NSWDave]

Here is the scoop,you pay you get, you want to spend $10 a month on hosting you ain't getting shit.

That is how life is,money gets the treatment.

[Sandman]

Not really true we monitor our shared webhosting servers and fix issues before customers notice them.

Here is the scoop,you pay you get, you want to spend $10 a month on hosting you ain't getting shit.

[TheButcher]

Not really true we monitor our shared webhosting servers and fix issues before customers notice them.

Here is the scoop,you pay you get, you want to spend $10 a month on hosting you ain't getting shit.

Now that is what I call a serious business model.

[Webby]

I hope they check my server