[BUSINESS] do hosts give faster response to bigger clients

[deviantz]

Just airing an idea I have, when I open a support ticket it takes some time for the reply, so I was thinking do hosts give quicker replies to tickets for bigger accounts or is it all the same.

[Sandman]

Depends on the host the question is to general to answer.

[born2bewild]

I have wondered this myself because I have been at a few hosting companies that had the worst support times.

[razor]

If you are a $10 a month client you are not going to get the same service as one paying $500 a month think about it.

[TheButcher]

Here is my take on this. Obviously if you know people or are a big spender you expect and will get preferential treatment with companies, not just hosts.

[chilli.domains]

Who wants a $3 a month client opening a ticket a day if it was my hosting I would reply to them late so they piss off.

[minkal]

Who wants a $3 a month client opening a ticket a day if it was my hosting I would reply to them late so they piss off.

yeppers

[Sandman]

That’s the reason I don’t sell super cheap hosting the customers looking for super cheap are usually a pain.

Who wants a $3 a month client opening a ticket a day if it was my hosting I would reply to them late so they piss off.

[wetnwild]

That’s the reason I don’t sell super cheap hosting the customers looking for super cheap are usually a pain.

Who wants a $3 a month client opening a ticket a day if it was my hosting I would reply to them late so they piss off.

what is your cheapest dedicated server price and specs

[Sandman]

Don’t sell dedicated severs all virtualization here , cheapest starts at $50 a month includes management and directadmin control panel.

That’s the reason I don’t sell super cheap hosting the customers looking for super cheap are usually a pain.

Who wants a $3 a month client opening a ticket a day if it was my hosting I would reply to them late so they piss off.

what is your cheapest dedicated server price and specs

[tacnet]

Unfortunately the answer is yes. The response time we get from our hosts is usually minutes (or live if i call them) but then we have quite a few servers with them.

Last year they outsourced all their smaller clients and i understand that the support they get is nowhere near as good

[gspotman]

It is no surprise that when you pay more you get more attention (services)

[bbwlover]

Just airing an idea I have, when I open a support ticket it takes some time for the reply, so I was thinking do hosts give quicker replies to tickets for bigger accounts or is it all the same.

I client is a client how i see it.

[TheButcher]

Just airing an idea I have, when I open a support ticket it takes some time for the reply, so I was thinking do hosts give quicker replies to tickets for bigger accounts or is it all the same.

I client is a client how i see it.

Amen

[BOB777]

What are the 2 important points of a host. 1. Fast servers that do not go down. 2. Fast efficient support when you need help.